Apply a Free One
Free Trial Program FAQS
Why do you have the Free Trial Program?
At Monstar, we strive to design our products from a consumer perspective with a commitment to constant improvement. The Free Trial User Program was created so we can more directly engage with users to learn how we can do better. Particularly for our newly released products, we offer a limited supply of free test samples in exchange for early feedback. This feedback helps us better gauge market response and get a head start on any areas that might need improvement. We also encourage Power Users to share their reviews publicly to help inform prospective buyers about what they can expect from new Monstar products.
Free Trial Users are individuals who not only appreciate free products, they are pioneers who enjoy testing, sharing helpful suggestions to our product, marketing, and customer service teams. They also enjoy sharing their experiences with other prospective buyers.
What are the Program benefits?
Free Trial Users can apply for a free Monstar product to review and keep up to 8 times every year (12 months from first product request). Selections will vary to reflect our product focus, but Free Trail Users may choose according to their own interest – there is no obligation to receive or review an undesired product.
Free Trial Users also receive regular exclusive discounts on Monstar products and have the opportunity to get bonus gifts after helping us complete surveys.
What are the Program responsibilities?
Power Users are expected to test and provide detailed and unbiased feedback on the test sample within one week of receiving the product. If circumstances prevent a Power User from providing timely feedback, they are expected to provide advanced notice. Delayed feedback may impact eligibility to apply for future Monstar products.
Power Users are expected to help us by completing surveys that help us improve our products and brand image.
If in need of assistance during the testing, Power Users are encouraged to contact our customer support team directly.
Who is eligible to apply?
This program is not open to the public. Applicants are selected based on several criteria, including their history and helpfulness of reviews on Amazon and other sites such as YouTube, tech websites, forums, etc. Some basic requirements for application:
Applicants must reside in one of the following countries: the United States, the United Kingdom, Germany, Japan, Canada, France, Italy, Spain.
2. Active and helpful history:
●. For applicants in the US, UK and Germany, note that our program has grown very quickly. In order to better distribute our limited resources across diverse online communities, we are having to limit our program to applicants qualifying for the requirements below:
● Comprehensive and detailed review history on amazon;
● Active online presence on platforms other than amazon, such as major tech websites (Top 100,000 on Alexa global rank and quality posts/threads), YouTube (at least 5000 subscribers & quality video), other forums (top 100,000 on Alexa global rank & senior member with quality posts/threads);
● Valid links to your amazon account, website, YouTube or forum must be provided for evaluation.
B. For applicants from other countries, you must have an Amazon online account with a history of high quality reviews or be an established product reviewer or tech blogger.
Monstar maintains full rights to judge and determine an applicant’s acceptance into the Free Trial Program.
I'm a new Free Trial User. How do I get started?
To get started, please log in and choose the product you would like to review.
Log into your account.
Click “Find Free Trial Product” button on the page.
Select one of the products displayed.
Click “GET SAMPLE” for the product you want to review. You will receive a delivery notification from support team within 3 business days. Please note that you may only review one product at a time. If a product shows “SAMPLE CLAIMED”, samples for that product are no longer available.
What if I am not interested in the current product selections?
If none of the current products strike your fancy, please wait for an update of selection which typically occurs every couple weeks.
How will I be notified of new product selections?
If a product has limited compatibility, we will contact Free Trial Users who have related device by email. So to receive more customized updates, please indicate your preferences, interests, and relevant devices in your application. Free Trial Users who miss the chance to review any Monstar products for 3 consecutive months can directly email to support team under the title “Free Trial – Product Waiting List Request” to be placed on the review waiting list.